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    Welcome to Henan Global Valve Co., Ltd. <br /> Phone: 0371-56056508
    Fax: 0371-65379766
    WeChat: 13837104095
    QQ: 376558251
    E-MAIL: hnhaqun@163.com
    Address: No. 8 Linke Road, Zhengzhou City, Henan Province
Pledge
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Product after sales service and quality commitment

In order to create a famous brand, improve corporate visibility, and establish a high-quality corporate image, we are guided by the principle of "the most reliable product quality, the best price, and the most considerate service" in the spirit of "all pursuit of high quality and customer satisfaction". Solemn promise to you:
First, the product distribution inspection certificate and the appropriate amount of instructions to ensure that users can properly install and use our company's products.
2. Our company guarantees that the products leaving the factory are produced and inspected in accordance with the relevant national standards, and those that fail will never leave the factory. Guarantee the strict performance and fulfillment of the Three Guarantees product, strictly implement the relevant national industrial product after-sales service regulations, and for the products shipped within 18 months from the date of shipment or within 12 months of product installation (whichever comes first), if the buyer Can confirm that the product is installed and used correctly in accordance with the method recommended by the company; Can confirm that the product does have design, material or processing defects, and submit a written application to the company. The company will be responsible for recalling, repairing, replacing or ordering defective products for free Full price refund.
3. The user raises an objection to the quality of our products. The company guarantees that it will make a handling opinion within 24 hours after receiving the objection from the user. If on-site resolution is required, ensure that professional technical service personnel are dispatched and that service personnel are not evacuated if quality problems are not resolved. We will archive the product quality problems and processing results feedback from each user.
4. Under any circumstances, the company will not bear the labor, materials, equipment, engineering or other related costs caused by the repair or replacement of defective products. The company's product after-sales service commitment can replace other express or implied product quality guarantees, and can be regarded as the sole compensation of the buyer and the sole responsibility of the seller.
 
Our company's service tenet: fast, accurate, thoughtful, thorough
Our company's service goals: service quality to win customer satisfaction

 

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